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corianelvex

Privacy Policy

Last Updated: March 2025

At corianelvex, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you use our business activity analysis services. We're committed to transparency about our data practices and your rights under Australian privacy law.

This isn't legal boilerplate. We've written this in plain language because we believe you deserve to understand exactly what happens with your data. If something here doesn't make sense, reach out and we'll clarify.

Privacy Officer Contact:

37 Kings Rd, Newcastle NSW 2305, Australia

Phone: +61249291080

Email: info@corianelvex.com

Information We Collect

We collect different types of information depending on how you interact with our services. Some information you provide directly, while other data is collected automatically as you use our platform.

Information You Provide

  • Contact details including name, email address, phone number, and business address
  • Business information such as company name, ABN, industry sector, and business size
  • Financial data you upload for analysis purposes, including revenue figures and expense categories
  • Communication records when you contact our support team or participate in surveys
  • Payment information processed through our secure payment providers

Automatically Collected Data

When you use our platform, we automatically collect certain technical information to ensure the service works properly and to improve your experience. This includes your IP address, browser type, device information, and how you navigate through our site. We use cookies and similar technologies to track this information, and you can manage your cookie preferences through your browser settings.

How We Use Your Information

We use your data for specific purposes related to providing and improving our business analysis services. We don't sell your personal information to third parties, and we don't use it for purposes you haven't agreed to.

Service Delivery

Processing your financial data to generate business activity analysis reports and insights tailored to your industry.

Platform Improvement

Analyzing usage patterns to enhance our algorithms and develop new features that better serve Australian businesses.

Communication

Sending you service updates, responding to inquiries, and providing customer support when you need assistance.

Compliance

Meeting our legal obligations under Australian law, including record-keeping requirements and dispute resolution.

Data Storage and Security

Your data is stored on secure servers located in Australia, with backup systems in place to prevent data loss. We use industry-standard encryption for data transmission and storage, and our team follows strict security protocols to prevent unauthorized access.

Security measures we maintain:

Encrypted data transmission using TLS 1.3 protocol, regular security audits by independent third parties, multi-factor authentication for all user accounts, and restricted employee access based on role requirements. We also maintain detailed access logs and monitor for unusual activity patterns.

Despite our security measures, no system is completely invulnerable. If we detect a data breach that may affect your information, we'll notify you within 72 hours as required by Australian privacy law and work with you to minimize any potential impact.

Data Sharing and Third Parties

We share your information only when necessary to provide our services or when required by law. We don't sell your data to marketers or use it for advertising purposes outside our own platform.

Service Providers

We work with carefully selected third-party providers who help us deliver our services. This includes cloud hosting providers, payment processors, and email service providers. All third parties are contractually obligated to protect your data and can only use it for the specific purposes we authorize.

Legal Requirements

We may disclose your information if required by Australian law, court order, or government authority. This includes requests from tax authorities, law enforcement, or regulatory bodies. When possible, we'll notify you before disclosing your information unless prohibited by law.

Business Transfers

If corianelvex is acquired by another company or merges with another business, your information may be transferred as part of that transaction. You'll be notified of any such change and given options regarding your data.

Your Privacy Rights Under Australian Law

  • Access your personal information and request a copy of the data we hold about you
  • Correct inaccurate or outdated information in your account or our records
  • Request deletion of your personal data, subject to legal retention requirements
  • Object to certain types of data processing or withdraw consent where applicable
  • Request data portability to transfer your information to another service provider
  • Lodge a complaint with the Office of the Australian Information Commissioner if you believe we've mishandled your data

Data Retention

We keep your information for as long as you maintain an active account with us. After you close your account, we retain certain data for up to seven years to comply with Australian business record-keeping requirements, particularly tax and financial regulations.

Some data may be retained longer if required for legal disputes, regulatory investigations, or to prevent fraud. Once the retention period expires, we securely delete or anonymize your information so it can no longer identify you personally.

International Data Transfers

While we primarily store data in Australia, some of our service providers may process data outside Australia. When this occurs, we ensure appropriate safeguards are in place through standard contractual clauses or other approved transfer mechanisms under Australian privacy law.

If you're accessing our services from outside Australia, your information may be transferred to and processed in Australia, where privacy laws may differ from your home country. By using our services, you consent to this transfer.

Cookies and Tracking

We use cookies and similar technologies to remember your preferences, analyze site usage, and improve your experience. You can control cookie settings through your browser, though disabling certain cookies may limit some platform functionality.

Types of Cookies We Use

  • Essential cookies required for platform functionality and security
  • Performance cookies that help us understand how users interact with our services
  • Preference cookies that remember your settings and choices
  • Analytics cookies that provide aggregate usage statistics

We don't use third-party advertising cookies or share your browsing data with advertising networks.

Changes to This Policy

We update this privacy policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by email and display a prominent notice on our platform before the changes take effect.

We encourage you to review this policy regularly. The "Last Updated" date at the top indicates when the most recent changes were made. Your continued use of our services after policy updates constitutes acceptance of the revised terms.